Frequently Asked Questions

About Mai Sknn and Our Soaps
Orders, Shipping, Returns
Customisations, Gifts, Weddings and More
Beyond the Soaps

About Mai Sknn and Our Soaps

What is Mai Sknn?

Mai Sknn is an all Natural Skincare Brand with a wide range of Luxurious Handmade Soaps. Our Bars of Beauty are crafted to offer you with an elite experience. We're a Women-owned Vegan brand promoting Cruelty Free, All Natural and Ayush Certified products.

How do you pronounce Mai Sknn?

Yes, we do have a unique spelling, but its pronunciation is quite simple. You can read our brand as My (Mai) Skin (Sknn).

What are Mai Sknn's Soap Made From?

Mai Sknn's soaps are made with Cold Processed Oils, Rich Butters, Natural Clays and Botanicals that are carefully balanced together to give your skin the best of nature.

Is Mai Sknn an Indian Brand?

We are a Proudly All Indian Brand. All our soaps are designed keeping mind the vast culture that India has to offer. Our entire range of products are completely Made in India.

Are Mai Sknn's Soaps Handmade?

Yes, All our soaps are handcrafted with motherly love.

How long does it take to make each Mai Sknn Soap ?

Each of our soaps are handmade and cured for 6 weeks. That means that behind each soap bar lies 6 weeks of love and effort.

Are Mai Sknn's Soaps Natural?

Yes, all our products are made using natural ingredients. We don't add any chemicals of any kind.

Are Mai Sknn's Soaps Vegan?

Yes, Mai Sknn's soaps are completely Vegan.

Are Mai Sknn's Soaps Tested on Animals?

Are Mai Sknn's Soaps Tested on Animals?

Does Mai Sknn add any Chemicals, Preservatives or Colours?

No, we don't add any type of chemicals , preservatives or artificial colours in any of our soaps.

Why is every Mai Sknn Soap Different?

Being a Handmade Natural Products their may be minor variations size, shape, smell or colour. No two soap bars of ours are ever going to be the same. That means that soap bar which you have is one of one unique product.

Can Mai Sknn provide ingredient lists for their products?

Yes, we provide ingredient lists for all of our products on our website that can viewed on the images section of each product.

Are Mai Sknn's Soaps Ayurvedic?

All our soaps are Certified by the Ministry of Ayush, Govt of India. That means that all our soaps are Authentic Ayurvedic Products.

What is the Shelf lIfe of Mai Sknn's Soaps?

Our Soaps have a shelf life of 24 months from the date of manufacture

Are Mai Sknn's Product safe for people with Sensitive Skin

All our soaps are made with only natural ingredients hence it is safe for all skin types. We recommend a patch test before use.

I'm Sensitive to Smells

Don't worry, we understand that many People are sensitive to smells. This is why we have two Fragrance Free Soap bars Available. Our Absolute Avocado and Milky Coconut Soaps are fragrance free. They are great for Mothers to be also!

Does Mai Sknn have any Fragrance Free Options Available?

Yes we do have two Fragrance Free options available. Our Absolute Avocado and Milky Coconut Soaps are fragrance free.

Does Mai Sknn have any Certifications for your products ?

Along with being Ayush Certified, we are GMP (Good Manufacturing Practices) Certified as well.

What is the best way to store Mai Sknn's Soaps?

We recommend storing our products in a cool, dry place

My query is not listed here

We are really sorry that you couldn't find an answer to your query. Please contact us through our website's contact form or by whatsapping us at 8150018181 or emailing us at hello@maisknn.com and we will get back to you.

Orders, Shipping, Returns

Do you ship your products all across India?

Yes, We ship our products all across India

Do you ship Outside India ?

Unfortunately we dont ship our products outside India.

How long does shipping take?

Shipping times vary depending on location, but generally take 3-5 business days.

Does Mai Sknn Charge a Delivery Fee?

We don't charge a delivery fee for all prepaid / online payment orders. For COD orders there is a small delivery fee that is applicable.

What is Mai Sknn's Return Policy?

Being Personal Care products they are non returnable. However if you have any issue, You can whatsapp us at 8150018181 or email us at hello@maisknn.com with your issue and we will help solve it

What payment methods does Mai Sknn accept?

We have almost all Payment Options available. You can make your payment using Debit Cards, Credit Cards, UPI, GPay and Netbanking etc.

Does Mai Sknn have a COD option ?

Yes we do have a COD option available with us. Although we charge you a small fee to avail the same. There is no fee charged on prepaid/online payment orders.

How do I track my Order

Once you have placed an order the shipping details will automatically be sent to you within 24hrs to the email address with which you have placed the order.

My money got debited, but the order was not placed. What should I do?

We request you to send the screenshot of your payment details to us at 8150018181 or email us at hello@maisknn.com and we will help you right away. Rest assured, that your money will be safe and most likely will reflect back into your source account within 48-72 hrs.

How do I contact Mai Sknn's Customer Service

Please contact us through our website's contact form or by whatsapping us at 8150018181. You can even email us at hello@maisknn.com and we will get back to you.

Customisations, Gifts, Weddings and More

Does Mai Sknn undertake customisations?

Yes we do undertake custom orders for all types of events. You can whatsapp us at 8150018181 or email us at hello@maisknn.com.

Do you have Gift Options?

Yes, we do have gift boxes that are suitable for every occasion. You can go through our curated gift sets on our websites. Alternatively please Call/Whatsapp us at 8150018181 or email us at hello@maisknn.com with your query and we will help you out.

Do you do Gifts for Weddings ?

Yes we do gifts for Weddings with customisations if needed. We have also done a lot of customised Bridal Hampers. Please Call/Whatsapp us at 8150018181 or email us at hello@maisknn.com with your requirements and we will help you out.

I want to place a Bulk Order

Thank you for thinking of us for your requirement. You can Call/Whatsapp us at 8150018181 or email us at hello@maisknn.com with your enquiry and we will get back to you.

Does Mai Sknn cater to Corporates

Yes we do cater to Corporates. You can Call/Whatsapp us at 8150018181 or email us at hello@maisknn.com with your query and we will help you out.

Didn't find what you were looking for?

Don't worry, we are here to help. Please contact us through our website's contact form or by whatsapping us at 8150018181. You can even email us at hello@maisknn.com and we will get back to you.

Beyond the Soaps

How does Mai Sknn give back to the community?

A portion of our profits are donated to organisations that are involved with women welfare.

We Want to Onboard / Resell Mai Sknn's products

To Onboard / Resell our Products, please write an email to hello@maisknn.com . Also do send across any relevant details that you deem fit. These can be your Brand Details, Social Media Handles, Pitch Deck etc.

Want to Partner with us?

To partner with us or onboard our products, please write an email to hello@maisknn.com . Also do send across any relevant details that you deem fit. These can be your Brand Details, Social Media Handles, Pitch Deck etc.

Interested in Working with us?

Please send in your Resume along with any other documents that you deem fit to hello@maisknn.com.

From the Press/Media?

Please drop us a mail at harshit@maisknn.com and we will get back to you with regards to your query.

Want to submit something for our Blog?

You can send in absolutely anything, as long as it is skin related! From a personal story/experience to an informative piece! Hell, it can even be a poem! We will evaluate it and get it published! And of course, we will give you credits for it! You can send in your masterpiece to us at hello@maisknn.com along with any accompanying pictures, references etc.

Didn't find what you Need?

Don't worry, we are here to help. Please contact us through our website's contact form or by whatsapping us at 8150018181. You can even email us at hello@maisknn.com and we will get back to you.